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5 Features That Will Make Your Daily Calls More Efficient

Are you tired of sky-high phone bills and time wasted on mundane tasks during calls? VoIP, or Voice over Internet Protocol, offers a solution. Startups using VoIP systems are saving nearly 90% in starting costs, including on international calls, the highest reduction among any sector.

If you’re a startup or small business, Voice over Internet Protocol (VoIP) is the clear winner. Especially when you factor in the 7.77% increase in productivity. VoIP systems have become increasingly popular for businesses of all sizes because they offer significant savings. On average, companies save 30-50% by switching to VoIP – with no extra equipment needed and little to no setup cost required. A high-speed internet connection is pretty much all you need to start making VoIP phone calls.

In this article, we will discuss five helpful VoIP features that can improve efficiency in your daily calls. These include call forwarding, virtual numbers, conference calling, voicemail-to-email transcription, and automatic call distribution. These features from your VoIP service provider will work on an IP phone, mobile phone, desk phone, or computer-based VoIP software.

We will explain how each feature can make communicating over the phone easier and more efficient for both individuals and businesses. Overall, incorporating these features into your daily calls can greatly enhance VoIP communication and productivity.

1. Call Forwarding

Call forwarding allows incoming telephone calls to be transferred to another phone number, whether it be a landline or mobile phone. This is useful when you are unable to answer the phone, as the call can immediately go to someone who can take it. It also eliminates the need for playing phone tag, as calls can be easily transferred to the appropriate person.

This feature can also be useful for business purposes. For example, a small business with limited staff may want to set up call forwarding so that incoming calls can be directed to the appropriate person or department, even when they are not in the office.

Also, call forwarding allows for greater flexibility and mobility as you are not tied to a specific phone line. You can easily transfer calls to wherever you may be, whether it be at home, on vacation, or even traveling for work.

2. Virtual Numbers

A virtual phone number allows you to have a separate phone number for specific purposes, such as having a business VoIP phone line and a personal line on the same device. This can increase professionalism and organization, as calls can be directed to the appropriate number without giving out personal information.

Virtual numbers can also be useful for businesses with multiple locations, as calls can be routed to the correct office without the need for separate phone systems.

Another benefit of a virtual phone number is the ability to have a local presence in different areas. For example, if your business is based in California but you want to attract customers in New York, you can get a New York phone number for customers to call.

This can give the impression that you have a physical location in their area, potentially increasing trust and feasibility for potential clients. Overall, a virtual phone number can improve communication by providing organization and a professional image to your calls.

3. Conference Calling

Conference calling allows multiple parties to join a single call, making communication with larger groups more efficient. This is especially helpful for remote team meetings or discussions with clients and colleagues. Whether calling from cell phones or a desk phone, or a coffee shop, your team can easily join the call.

Moreover, conference calling can be useful for webinars or phone interviews. With the ability to have multiple parties on a call, important discussions and meetings can be easily facilitated without the need for in-person or multiple separate phone conversations.

4. Voicemail-to-Email Transcription

Voicemail-to-email transcription turns voicemails into written messages that can be easily accessed and referenced. This eliminates the need to listen to lengthy voicemails and also allows for easier storage and organization.

For individuals, this feature can streamline communication by allowing for quick reference of important information left in a voicemail. In a business setting, it can improve efficiency by making it easier to share and distribute important information from voicemails among team members.

As a plus, this feature is particularly useful for international communication as it eliminates the need for language barriers and ensures clear communication.

Overall, voicemail-to-email transcription simplifies the process of managing and accessing important information left in voicemails.

5. Automatic Call Distribution

Automatic Call Distribution streamlines the organization and distribution of incoming calls. This feature uses an algorithm to route calls to the appropriate person or department, eliminating the need for a physical receptionist.

In a business setting, this feature can improve communication by ensuring that calls are quickly and accurately directed to the right person. It can also save time and increase productivity by eliminating the need for call transfers or forwarding.

Individuals may also find this feature useful for managing personal calls, as it allows for a more organized and efficient distribution of inbound calls. Overall, automatic call distribution enhances the process of routing and managing those calls.


Incorporating Voice over Internet Protocol (VoIP) features such as call forwarding, virtual numbers, conference calling, voicemail-to-email transcription, and automatic call distribution can greatly enhance communication and productivity in both personal and professional settings. These are just a few of the many features built into VoIP service that will help your business become more structured and functional. By streamlining the process of managing and organizing calls, these features can improve efficiency in daily communication.

To learn more about how VoIP service can streamline your business and save you money in the process, contact us today. We offer a variety of VoIP solutions tailored to your specific needs.